FAQs

Appliances Today are a family run business that offer customers a fully certified installation on most products. This allows customers to shop with confidence knowing the right professionals are here to help.

We are based in Melbourne.

Contact Appliances Today and inform us of all problems so we can work with you to rectify the issue.

We may offer a full refund if due to Covid-19 Restrictions delay the product longer than the customer needs the goods. We offer store credit if the item purchased isn't the correct product the customer needs.

Depending on the Manufacturer Appliances Today may dispatch from Melbourne or some products may be dispatched from the Manufacturers locations.

We have a verity of products made in all parts of the world, with some products being assembled in Australia.

No, all products are brand new.

Yes, Appliances Today offer full manufacturers warranty and when we install the product we offer a Certificate of compliance to ensure the warranty is valid.

We may be able to offer a price match depending on the product. We don't offer price match on all products.

There are 3 ways you can pay for your order online.

1. Pay with your Credit Card/ Bank Card.

2. Pay with our Buy Now, Pay Later Options with Humm.

3. Pay with your Humm90 Credit Card.

Yes we do. Appliances Today is happy to be partnered up with Humm for all you Buy Now, Pay Later Options.

Appliances Today will process the order and ensure that all products are ordered with the supplier and then delivered to out to you.

No Appliances Today is an online store only.

Appliances Today deliver Australia Wide.

Appliances Today don't hold stock of all products therefore we are governed by the Manufacturers stock levels. All products have different delivery times Due to Covid-19 restrictions but we will do everything in our power to ensure you receive your product as quick as possible so you can enjoy you new item.

Delivery fees very between $50-$250 but we also offer free delivery on anything over $2000.

Appliances Today will send you an email with all you tracking details when you delivery is on its way.

Appliances Today don't offer next day delivery yet.

Appliances Today does not offer Delivery time frame but we ensure our drivers will call customers to let them know they are an hour or so from delivery.

Appliances Today will do everything in its power to offer a delivery window but this is not always a guarantee.

Our drivers will leave in a safe place if not home but we always request that all customers are home for delivery.

We require all customers to call or email Appliances Today to inform us of any changes needed to their order delivery.

Depending on the circumstance Appliances Today may or may not charge redelivery.

Yes, when you are at checkout you can fill in the form with different Delivery and Billing addresses.

Yes, orders can be sign by anyone at the property you give authority to.

The delivery driver will contact you by the phone number provided at time of order. So please ensure all phones numbers are correct, in case there has be either a delay or issue with delivery.

Freezers and some clothes dryers are the only product that will be offered as a free connection as they are only plug in.

Please check our installation page for all products that have an additional charge for installation.

We recommend all products that have either a Gas, Water or Power connection that will void the warranty if not installed by a fully trained professional. ie. Ovens, Hot Water Units, Taps, Toilets.

No the delivery will come with the installer.

Appliances Today only offer the removal of the old appliances if we are installing the new appliance.

Yes at checkout there is a notes field for all instructions.

Yes, but only Melbourne pick up only.